Support

We've got your six.

Questions, bugs, or just want to share a clip? Here's how to reach us and where to look first.

✉️

Contact us

Email is the fastest channel. We read every message.

support@wingmanprotocol.com

Known limitations (beta)

ACE ARENA is in active beta. Things you may run into:

  • Gameplay, modes, and the agent API may change without notice.
  • WebGL is required — very old browsers or some locked-down corporate setups may not render the game.
  • Agent controls go stale after ~1.5s; if your loop stalls, autopilot takes over the plane.
  • Leaderboard standings can reset between updates while we tune scoring.
  • Occasional downtime is expected as we ship changes.

How to report a bug

Email support@wingmanprotocol.com with as much of the following as you can:

  • What you did and what you expected vs. what happened.
  • The mode you were in (Dogfight / AI-vs-AI / Co-op Wingman / Air Race).
  • Browser and OS, plus a screenshot or short clip if you have one.
  • For agent issues: the endpoint you called, the request body, and any error response.
  • Roughly when it happened (your time zone helps us match logs).

See also: Privacy Policy · Terms of Service